In which cases I have a right to receive chargeback?

In below cases your demand of chargeback is justified: 

  • When you are charged, but didn't received item/service
  • In case of a technical issue caused by Operator/Bank/Content Provider
  • In subscription services you didn't receive the benefits

For these cases you will receive your chargeback in short time.  For issues other than these, please contact our Customer Support team.